Unboxing Gone Wrong! Disney Art on Demand order from the Disney Treasure onboard kiosk.

In this video, I’m sharing a frustrating experience involving an Art on Demand frame from Disney Cruise Line that arrived damaged after being shipped by UPS. What was supposed to be a beautiful piece of Disney art turned into a major disappointment the moment I opened the package. I walk you through the unboxing, show the condition of the frame, and explain exactly how it arrived, including visible damage that clearly happened during shipping. This frame was carefully selected and expected to arrive in pristine condition, so seeing it damaged was incredibly frustrating—especially considering the cost and the care Disney art is usually known for. This video also highlights: The condition of the packaging upon arrival The extent of the damage to the frame and artwork Why this should never happen with fragile, premium items My honest reaction and thoughts on the situation What customers should watch out for when shipping high-value art If you’ve ever dealt with damaged packages, shipping mishandling, or UPS claims, this video may feel very familiar. It’s also a cautionary tale for anyone ordering art, collectibles, or Disney merchandise that requires careful handling. 👉 Watch until the end to see the full damage and hear my thoughts on accountability and next steps - the conclusion of how Disney handled the situation.